Return & Refund Policy

Thank you for choosing WASender! We're committed to providing you with a reliable and effective tool for your WhatsApp messaging needs. We understand that sometimes things don't go as planned, and we're here to help.

Our Commitment

We stand behind the functionality of WASender. If you encounter any issues that prevent the tool from working properly, we're dedicated to resolving them.

Refund Policy

We offer refunds if WASender is not working properly after refreshing.

If you've purchased WASender and find that it's not functioning as expected even after attempting to refresh or restart the application, please contact our support team immediately.

Upon verification of the issue by our technical team, we will process your refund within 2 working days.

To be eligible for a refund, you must:

• Report the issue to our support team within [Number] days of your purchase. (You'll want to decide on a reasonable timeframe 7 days).

• Provide our support team with sufficient details and, if requested, screenshots or screen recordings to demonstrate the malfunction.

• Cooperate with our support team in troubleshooting the issue.

Non-Refundable Situations

Please note that refunds will generally not be issued for:

• Change of mind: If you simply decide you no longer need or want the tool.

• Misuse of the tool: If the issues arise from incorrect usage or violation of our terms of service.

• Third-party service changes: If issues arise due to changes in WhatsApp's policies or API, which are beyond our control. We will, however, strive to update WASender to adapt to such changes where feasible.

• Failure to meet system requirements: If your device or internet connection does not meet the minimum requirements for WASender to operate effectively.

How to Request a Refund

To request a refund, please contact our customer support team at [Your Support Email Address] or visit our support portal at [Your Support Portal Link, if applicable]. Please include your order number and a detailed description of the issue you are experiencing.

Important Considerations for Your Policy:

• Specify the "Number" of days: You need to decide on a specific timeframe of 7 days within which a user must report an issue to be eligible for a refund.

• Support Contact: Make sure to replace spgdwasender@gmail.com with your actual contact information.

• Terms of Service: This policy should ideally be linked to or be part of a broader "Terms of Service" document that outlines the permitted uses of your tool and other legal aspects.

• Legal Review: It's highly recommended to have a legal professional review your complete terms and conditions, including the refund policy, to ensure compliance with relevant laws in your jurisdiction (and the jurisdictions of your customers).